Privacy Policy

Last updated: July 9, 2025

At DUORETAIL, your privacy and the security of your personal data are very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.

Information We Collect:
We collect details such as your name, email address, phone number, billing and shipping address. We also collect transaction data like payment details and order history, as well as usage data such as the pages you visit, time spent, and interactions. We may collect your communication history with our support team and your marketing preferences if you opt in.

Use of Your Information:
We use your data to process and deliver orders, confirm payments, and provide customer support. It helps us personalize your experience, recommend products, and send you relevant updates or promotional messages (only with your consent). Your information is also used to comply with legal requirements and prevent fraudulent activity.

Data Sharing:
Your data is shared only with trusted service providers such as shipping couriers, payment processors (e.g. Stripe, PayPal), and analytics platforms like Google. These partners operate under strict confidentiality agreements. We never sell or share your information for unauthorized purposes.

Your Rights:
You can request access to your personal data, update it, or ask us to delete it at any time. You may also opt out of marketing communications with one click. For any data-related request, feel free to contact us.

Security Measures:
We use SSL encryption, secure servers, and strict internal policies to protect your information. While no system is perfectly secure, we take all reasonable steps to safeguard your data from unauthorized access or disclosure.

Children’s Privacy:
Our website is not intended for children under 16 years of age. We do not knowingly collect or store data from minors. If such data is discovered, it will be immediately deleted.

Policy Updates:
This Privacy Policy may be updated periodically. We will always display the latest version on this page, along with the date of the last revision.

Contact Us:
For any privacy-related questions or requests, please contact